HORIZON · LEGAL

Horizon — Terms of Service

Terms of Service
Effective Date: 22 May 2026 | Last Updated: 22 May 2026

Please Read Carefully

These Terms of Service form a legally binding agreement between you and Akcero Private Limited.

They govern your use of the Horizon application and include important provisions on liability, dispute resolution, and your rights.

By using the App, you agree to these Terms. If you do not agree, please do not install or use the App.

Questions: info@akcero.ai

1. Agreement to Terms

These Terms of Service ("Terms"), together with our Privacy Policy available at https://www.akcero.com/privacy, govern your access to and use of the Horizon mobile application ("App") developed and operated by Akcero Private Limited, a company incorporated in India ("Akcero," "we," "us," or "our"). The App is available on the Apple App Store and Google Play Store.

By downloading, installing, or using the App in any way, you confirm that: (a) you are at least 13 years of age; (b) you have the legal capacity to enter into this agreement; and (c) you have read and agree to be bound by these Terms.

If you are using the App on behalf of an organisation, you represent that you have authority to bind that organisation to these Terms, and references to 'you' include both you individually and that organisation.

2. Changes to Terms

We may update these Terms from time to time. When we make material changes, we will notify you through an in-App notice and update the 'Last Updated' date above. Changes take effect 30 days after notification unless we indicate otherwise.

Your continued use of the App after changes take effect constitutes your acceptance of the revised Terms. If you do not agree to any changes, please stop using the App.

3. Licence and Restrictions

3.1 Licence Grant

Subject to your compliance with these Terms, Akcero grants you a limited, personal, non-exclusive, non-transferable, revocable licence to download, install, and use the App on a device you own or control, solely for your personal use.

3.2 What You May Not Do

You agree not to:

  • Copy, modify, adapt, translate, reverse engineer, decompile, or disassemble the App or attempt to derive its source code
  • Create derivative works based on the App
  • Remove or obscure any copyright, trademark, or proprietary notices within the App
  • Distribute, sell, sublicense, rent, or otherwise transfer the App or any rights in it to any third party
  • Use the App to develop a competing product or service
  • Use automated scripts, bots, or non-human means to interact with the App
  • Interfere with or disrupt the performance, integrity, or security of the App or related systems
  • Use the App in any manner that violates applicable law or the rights of any third party

3.3 Reservation of Rights

The App is licensed, not sold. Akcero and its licensors retain all rights, title, and interest in and to the App, including all related intellectual property. Nothing in these Terms transfers any intellectual property rights to you beyond the limited licence granted above.

4. Intellectual Property

4.1 Our Property

The App — including its source code, interface design, graphics, text, algorithms (including the orientation locking and stabilisation logic), and overall compilation — is owned by Akcero or its licensors and is protected under applicable intellectual property laws, including the Copyright Act, 1957 (India) and international treaties.

The "Horizon" name, the Akcero name and logo, and any other marks used in connection with the App are the property of Akcero. You may not use these marks without our prior written consent.

4.2 Feedback

If you submit ideas, suggestions, or feedback about the App, you grant Akcero a worldwide, perpetual, irrevocable, royalty-free licence to use and incorporate that feedback into our products and services, without any obligation to compensate you. This does not affect your ownership of the underlying idea in any broader context.

4.3 Copyright Concerns

If you believe any content within the App infringes your copyright, please contact us at info@akcero.ai with: (a) identification of the copyrighted work; (b) identification of the allegedly infringing content; (c) your contact information; and (d) a statement that you have a good faith belief the use is unauthorised and that the information provided is accurate.

5. Your Content and Recordings

5.1 Ownership

You retain full ownership of all video and audio content you record using the App. As between you and Akcero, your recordings belong to you.

5.2 Our Access

We do not upload, access, store, or process the content of your recordings. All media is saved directly to your device's local storage and remains entirely within your control.

5.3 Your Responsibility

You are solely responsible for how you use the App's recording features, including ensuring that:

  • You have the legal right to record in the location and context where you are recording
  • You have obtained appropriate consent from any individuals who appear in or can be heard in your recordings, as required by applicable law
  • Your use of any recordings complies with applicable privacy, copyright, and other laws

Recording Laws — Please Be Aware

Recording laws vary significantly across jurisdictions. In many countries and Indian states, recording a person without their knowledge or consent may violate applicable law.

Recording in private spaces, sensitive locations, or during confidential proceedings without authorisation is prohibited virtually everywhere.

Horizon is a neutral utility tool. You are solely responsible for using it lawfully. We disclaim all liability for recordings made in violation of applicable law.

6. Premium Plan and Payments

The App offers a premium plan with additional features available through a paid subscription or one-time purchase. The following applies to all paid features:

  • Payments are processed by Razorpay Software Private Limited. Akcero does not directly handle or store your payment card or banking details.
  • Prices are displayed in Indian Rupees (INR) or your local currency as applicable. Applicable taxes (including GST) will be shown at checkout.
  • Subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date through your account settings.
  • Refunds are handled in accordance with our Refund Policy and applicable consumer protection law. For App Store and Play Store purchases, Apple's and Google's respective refund policies may also apply.
  • We reserve the right to change pricing with reasonable advance notice. Existing subscriptions will not be affected mid-term.
  • Where required by applicable consumer protection law (including EU consumer law), a statutory right of withdrawal or cancellation may apply.

7. Privacy

Your use of the App is also governed by our Privacy Policy at https://www.akcero.com/privacy, which is incorporated into these Terms. The Privacy Policy explains what data we collect, how we use it, and your rights. Please read it carefully.

8. Third-Party Services and Platform Terms

8.1 Third-Party Integrations

The App integrates third-party services including Firebase (Google LLC) for crash reporting and analytics, and Razorpay for payment processing. Your use of these services is subject to their respective terms and privacy policies. We are not responsible for third-party services or their practices.

8.2 Apple App Store and Google Play

The App is distributed through the Apple App Store and Google Play Store. Your use of the App is also subject to:

  • Apple's Media Services Terms and Conditions (apps.apple.com/legal)
  • Google Play Terms of Service (play.google.com/about/play-terms)

Apple Inc. and Google LLC are each third-party beneficiaries of these Terms to the extent required by their platform developer agreements and may enforce these Terms against you in that capacity. In the event of a conflict between these Terms and Apple's or Google's terms with respect to App distribution, the platform's terms govern.

8.3 No Endorsement

Any references to third-party services within the App are provided for convenience. We do not endorse and are not responsible for the content, privacy practices, or terms of any third-party service.

9. Acceptable Use

You agree to use the App only for lawful purposes. You must not use the App to:

  • Record any person without their consent where such consent is legally required
  • Record in locations where recording is prohibited or restricted by law
  • Create, store, or distribute any content that is illegal, harmful, or violates the rights of others
  • Engage in surveillance, stalking, or harassment of any individual
  • Violate any applicable law, regulation, or third-party rights

10. Disclaimer of Warranties

The App is provided on an "as is" and "as available" basis. To the fullest extent permitted by applicable law, Akcero expressly disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that the App will be uninterrupted, error-free, or free of viruses or other harmful components. We do not warrant that the orientation locking or stabilisation features will achieve any specific technical result in all circumstances. Performance may vary depending on your device model, OS version, sensor capabilities, and conditions of use.

Some jurisdictions do not permit the exclusion of implied warranties. In such jurisdictions, the above exclusions apply to the maximum extent permitted by law.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Akcero and its officers, directors, employees, affiliates, and agents will not be liable for any indirect, incidental, special, consequential, or exemplary damages arising from your use of or inability to use the App, including but not limited to loss of data, loss of recordings, loss of revenue, or damage to your device.

Our total cumulative liability to you for all claims arising from or relating to these Terms or your use of the App will not exceed the greater of: (a) the amount you paid us in the twelve months preceding the claim, or (b) INR 1,000 (one thousand Indian Rupees).

Nothing in these Terms limits our liability for fraud, death or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

Some jurisdictions do not allow the limitation of certain types of damages. In those jurisdictions, our liability is limited to the minimum extent permitted by applicable law.

12. Indemnification

You agree to indemnify and hold harmless Akcero and its officers, directors, employees, affiliates, and agents from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from: (a) your use or misuse of the App; (b) your recordings or content; (c) your violation of these Terms; or (d) your violation of any applicable law or third-party right.

We reserve the right to assume control of the defence of any matter subject to this indemnification at your expense. You agree to cooperate with us in that defence.

13. Dispute Resolution

13.1 Informal Resolution

Before initiating any formal proceedings, you agree to first write to us at info@akcero.ai with a description of your dispute and the resolution you are seeking. We will make a genuine effort to resolve the matter informally within 30 days. Most concerns can be resolved quickly this way.

13.2 Mediation

If informal resolution is not successful, either party may refer the dispute to mediation administered by a mutually agreed mediator or mediation centre in Hyderabad, India. Mediation is non-binding unless both parties agree to be bound by the outcome. The costs of mediation will be shared equally unless otherwise agreed.

13.3 Litigation

If a dispute is not resolved through informal negotiation or mediation, it shall be subject to the exclusive jurisdiction of the courts of Hyderabad, Telangana, India.

13.4 Governing Law

These Terms are governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

13.5 Consumer Rights

Nothing in this section limits your rights under applicable consumer protection law, including the Consumer Protection Act, 2019 (India). Residents of other jurisdictions retain rights under their respective mandatory consumer protection laws.

14. Termination

14.1 By You

You may stop using the App and terminate this agreement at any time by uninstalling the App. Termination does not entitle you to a refund except as required by applicable law.

14.2 By Us

We may suspend or terminate your access to the App — including premium features — at any time if we reasonably believe you have violated these Terms. We will attempt to give reasonable notice where practicable, unless the circumstances require immediate action.

14.3 Effect of Termination

On termination, your licence ends immediately. The following sections survive termination: 4, 5.3, 10, 11, 12, 13, and 15.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any supplemental terms for specific features, constitute the entire agreement between you and Akcero regarding the App and supersede all prior agreements or understandings on the same subject.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms on any occasion does not waive our right to enforce it on another occasion. Any waiver must be in writing to be effective.

15.4 Assignment

You may not assign your rights or obligations under these Terms without our prior written consent. We may assign these Terms, in whole or in part, including in connection with a corporate restructuring, merger, or sale of assets, with reasonable notice to you.

15.5 Force Majeure

We are not liable for delays or failures in performance caused by circumstances beyond our reasonable control, including natural disasters, acts of government, power or network failures, or third-party service outages.

15.6 Language

These Terms are written in English. Any translation is provided for convenience only. In the event of conflict between the English version and any translation, the English version controls.

15.7 Notices

Notices from us to you will be delivered through the App or by posting an update on our website. Notices from you to us should be sent by email to info@akcero.ai.

16. Contact Us

If you have any questions about these Terms or how we operate the App, we are happy to help:

Akcero Private Limited

Email: info@akcero.ai

Website: https://www.akcero.com

Address: Rainbow Vistas Rock Garden, Moosapet, Hyderabad, Telangana – 500018, India

We aim to respond to all queries within 5 business days.

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